At Rapidkil Pest Control, we are committed to protecting your privacy and ensuring that your personal information is handled safely, responsibly, and transparently. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with our services, whether through our website, calls, booking forms, or any other communication channels. 1. Information We Collect We collect only the essential information required to provide our pest control services smoothly and efficiently. This may include: Your full name Phone number Basic location details for service visits Service preferences and inquiries Any other information shared voluntarily by you We do not collect financial details unless required for paid transactions, and we never store sensitive card information. 2. Purpose of Collecting Information We collect your information solely to: Understand your pest control requirements Schedule service appointments Offer quotations and follow-up communication Improve customer experience and service quality Inform you about service updates, seasonal offers, or reminders when needed Your information is never used for unnecessary tracking or profiling. 3. Data Security We take data privacy very seriously. Every bit of information shared with us is stored securely and handled only by authorized team members. We use safety measures to ensure protection against unauthorized access, disclosure, or misuse of your data. 4. Sharing and Disclosure We do not sell, rent, or trade your personal details with any third party. Information is shared only in the following scenarios: When required to complete your service (e.g., technician scheduling) When required by law or government authorities for compliance Under no circumstances do we share information for marketing by other companies. 5. Cookies & Website Tracking If you browse our website, basic cookies may be used to improve user experience, such as: Saving your preferred settings Understanding website traffic patterns Cookies never capture personal or confidential data without your consent. 6. Third-Party Links Our website may contain links to third-party websites or platforms. We are not responsible for their privacy policies or actions. We encourage users to review each third-party website’s privacy policy individually. 7. Data Retention We keep customer information only for as long as needed to: Provide services Maintain service history Improve support and follow-ups When no longer required, data is safely deleted from our systems. 8. User Rights As a user, you reserve the right to: Request access to the information we hold about you Ask for corrections if the stored information is outdated or inaccurate Request deletion of your data from our database We respect all such requests and process them promptly. 9. Policy Updates Rapidkil Pest Control may update this Privacy Policy from time to time to improve user protection or comply with legal norms. Any changes will be updated here with revised policy dates.